Location: Flexible on UK location

Job type: Full-Time or 37.5 hours per week

Shift pattern: Office hours Monday – Friday

Salary benchmarks £TBD

Line Manager: Group Business Development Director

The purpose of this role is:

To develop and nurture new MRO business and customers, managing the customer experience and meeting the strategic objectives of the Group.

Key responsibilities and duties:

• Manage bids to win profitable business in the maintenance, repair, and overhaul sector that align with Group capabilities and aspirations.
• Create key customer retention and development plans.
• Gather market intelligence, analyse, and communicate findings internally.
• Provide input to the strategic direction and business plans for the MRO business.
• Identify and develop targets to grow the order pipeline.
• Create capture plans and work closely with senior management.
• Seek and distribute customer feedback to enhance the customer experience.
• Understand and promote the wider Group offering, identifying wider opportunities.
• Undertake and support general marketing activities and presentations for all Group activities.

Personal Profile/Skills

• Demonstrate a passion for the aviation business and a business-winning attitude.
• Minimum of 3 years sales experience in an MRO or similar technical services field.
• Understanding of engineering principles and processes at commercial aviation standards.
• Existing network in the airline and aviation sector is preferred but not essential.
• Excellent presentation and communication skills including bid construction.
• As a key representative, champion professional, ethical and ambassadorial standards.
• Understanding of commercial drivers and basic accounting principles in business analysis.
• Persuasive and collaborative approach to customer management.
• Demonstrate a personable, positive, “can-do” attitude with accuracy and attention to detail.
• Highly organised and methodical, confident person.
• Have the capability of working effectively as part of a busy team.

Qualifications and Certificates

• Qualifications that demonstrate a deep understanding of aviation and a technical appreciation of aircraft maintenance will be considered very favourably.

Other:

• Regular attendance in Guernsey and Bristol is required with occasional visits to Northolt and High Wycombe.
• Required to travel within the UK and internationally for exhibitions and customer visits on a regular basis.
• Full UK driving licence required.
• Ability to be UK security-cleared is preferred.

Benefits:

• Annual leave 25 days plus Bank Holidays.
• Flexible working to meet the needs of the role.
• Business expenses covered.
• Pension scheme (after 3 months).
• Mental Health Support Programme.

Find out more here.
Please email aga.drag@centreline.aero to apply.